山東省高考分為兩批，一批為春季高考，另一批為夏季高考。這其中，夏季高考是大多數(shù)省份推行的高考制度。一般來講，春季高考與夏季高考有一些不同的是，第一，春季的高考時(shí)間在每年的3月和5月。3月考技能方面的知識(shí)，5月考知識(shí)方面的能力。第二，春季高考是由各省統(tǒng)一命題，原則上，招生單位大多為?？圃盒！５谌?，春季高考比較簡(jiǎn)單。第四，春季高考只能報(bào)考省內(nèi)的學(xué)校。

The Shandong Provincial College Entrance Examination is divided into two batches, one is the spring college entrance examination, and the other is the summer college entrance examination. Among them, the summer college entrance examination is the college entrance examination system implemented by most provinces. Generally speaking, there are some differences between the spring college entrance examination and the summer college entrance examination. Firstly, the spring college entrance examination is held in March and May each year. Skills knowledge will be tested in March, and knowledge abilities will be tested in May. Secondly, the spring college entrance examination is a unified proposition by each province, and in principle, most enrollment units are vocational colleges. Thirdly, the spring college entrance examination is relatively simple. Fourthly, the spring college entrance examination can only apply to schools within the province.

　　而在山東，春季高考酒店管理專業(yè)招生的學(xué)校，考試內(nèi)容大致為以下這些:

In Shandong, schools that enroll students in the hotel management major during the spring college entrance examination generally have the following exam contents:

　　實(shí)操方面：

In terms of practical operation:

　　1.西餐服務(wù)

1. Western cuisine services

　　西餐零點(diǎn)餐廳擺臺(tái)服務(wù)、西餐宴會(huì)擺臺(tái)與服務(wù);

Western ordering restaurant table setting service, Western banquet table setting and service;

　　2.中餐服務(wù)

2. Chinese cuisine services

　　中餐零點(diǎn)餐廳擺臺(tái)與服務(wù)、中餐宴會(huì)擺臺(tái)與服務(wù);

Chinese Dining Order Restaurant Table and Service, Chinese Banquet Table and Service;

　　3.客房服務(wù)

3. Room service

　　中式鋪床與開夜床服務(wù)、客房的清潔與保養(yǎng);

Chinese style bed making and turndown services, as well as cleaning and maintenance of guest rooms;

　　4.服務(wù)禮儀

4. Service etiquette

　　服務(wù)人員的崗位禮儀技巧、服務(wù)人員的待客禮儀技巧、服務(wù)人員的儀容儀態(tài)禮儀技巧;

The etiquette skills of service personnel, the hospitality etiquette skills of service personnel, and the etiquette skills of service personnel's appearance and demeanor;

　　5.前廳服務(wù)

5. Front Office Services

　　前廳接待服務(wù)、總機(jī)服務(wù)和對(duì)接商務(wù)服務(wù);

Front desk reception service, switchboard service, and business liaison service;

　　理論方面：

In terms of theory:

　　1.餐飲服務(wù)與管理

1. Catering services and management

　　中餐服務(wù)知識(shí)、西餐服務(wù)知識(shí)、宴會(huì)服務(wù)知識(shí)、酒水與酒吧服務(wù)知識(shí)、餐飲安全防范常識(shí)、餐飲服務(wù)基礎(chǔ)知識(shí);

Chinese food service knowledge, Western food service knowledge, banquet service knowledge, liquor and bar service knowledge, catering safety prevention knowledge, and basic catering service knowledge;

　　2.前廳服務(wù)與管理

2. Front Office Services and Management

　　禮賓服務(wù)知識(shí)、總臺(tái)服務(wù)知識(shí)、總計(jì)服務(wù)和對(duì)客商務(wù)服務(wù)知識(shí)、客房預(yù)訂知識(shí);

Knowledge of concierge service, front desk service, total service and guest business service, and room reservation;

　　3.旅游概論

3. Introduction to Tourism

　　旅游業(yè)的發(fā)展趨勢(shì)、旅游業(yè)的構(gòu)成知識(shí)、旅游活動(dòng)的基本要素知識(shí);

The development trend of the tourism industry, knowledge of the composition of the tourism industry, and knowledge of the basic elements of tourism activities;

　　4.服務(wù)心理

4. Service psychology

　　服務(wù)人員與旅游者的交往溝通知識(shí)、服務(wù)人員的心理素質(zhì)知識(shí)、旅游服務(wù)心理相關(guān)知識(shí);

Knowledge of communication and interaction between service personnel and tourists, knowledge of psychological qualities of service personnel, and knowledge related to tourism service psychology;

　　以上是關(guān)于 山東春季高考 的介紹，若想了解相關(guān)知識(shí)可請(qǐng)點(diǎn)擊：http://wpkjw.cn 我們將會(huì)全心全意為您提供滿分服務(wù)，歡迎您的來電！

The above is an introduction to the Shandong Spring College Entrance Examination. If you want to learn more about related knowledge, please click: http://wpkjw.cn We will wholeheartedly provide you with full score service. Welcome to call us!

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